Workspace Management

Each customer operates within an isolated workspace (tenant). Workspaces have their own subdomain, database, configuration, and data.

Workspace Environments

Environment	Suffix	Purpose
Production	{workspace}.colleckt.io	Live customer data
Sandbox	{workspace}-sandbox.colleckt.io	Testing and integration

Dashboard Overview

The workspace dashboard provides at-a-glance metrics:

• Verification counts by status (created, submitted, approved, rejected, double-checked)
• Recent activity and verification history

Address Blacklist

Manage a list of blocked addresses that should trigger automatic rejection during verification:

• Add addresses by full address or components
• Useful for compliance with sanctions lists or known fraudulent addresses
• Blacklist entries can be added, updated, and removed

Document Type Configuration

Customize how documents are processed for your workspace:

• Configure which document types require single-side vs double-side capture per country
• Map document types to extraction providers

Personal Access Tokens

API tokens are managed at the workspace level:

• View all active tokens
• Create new tokens with descriptive names
• Delete tokens that are no longer needed
• Revoked tokens are immediately invalidated

Activity Logs

All significant actions within a workspace are logged:

• Verification status changes
• User management actions
• Document uploads and decisions
• Webhook deliveries
• Configuration changes

Activity logs include:

• The user who performed the action
• The type of action
• Timestamp
• Before/after values for changes

Logs can be cleared by administrators when needed.